FAQ

What methods of payment are accepted at the BÓNUSZ FESTIVAL 2012 event?

The following methods of payment are accepted at the BÓNUSZ FESTIVAL 2012 event: (for buying tickets, snacks and drinks)

Currencies: HUF, EURO
Bank Cards: MASTERCARD , VISA , MAESTRO , VISA ELECTRON
SZÉP Cards: OTP , K&H , MKB SZÉP CARDS

WHAT DOES IT MEAN THAN THE TICKET CAN ONLY BE USED UNTIL 22:00?

( this refers only to the special discount tickets purchased online )

With the Time Limited tickets, entry to the event is only allowed until 22:00, so we only recommend this ticket type to the Guests that will surely arrive before 10 PM.
If arriving after 22:00, this type of ticket is only valid if its price is compensated to the price of the regular ticket at the doors. 

 

WHEN AND HOW CAN I EXCHANGE MY VOUCHER / E-TICKET TO THE ACTUAL ENTRY TICKET?

The e-tickets (vouchers) can only be exchanged to the actual entry tickets on the night of the show, from 19:00, at the entrance with the sign  „VISSZAIGAZOLÓ SZELVÉNY” (E-ticket / Voucher)

 

WHERE CAN I FIND ASSISTANCE CONCERNING MY ONLINE TICKET ORDER?

For detailed information concerning the online ticket orders please click on the following link http://www.deadcode.hu/segitseg.php

 

MAY I PURCHASE TICKETS USING COUPONS?

Yes, you can use SODEXO and ACCOR cultural and gift vouchers for purchasing tickets at the Fesztivaljegy Iroda / Akvárium Klub - V. Budapest, Erzsébet tér 14.!

 

WHAT IS INCLUDED IN THE VIP TICKET?

VIP ticket includes:

- Instant admittance at the VIP entrance - don’t have to queue
- separate VIP bar
- comfortable armchairs
- separate VIP toilets
- good view of the stage
- entry to all 3 VIP places

( the ticket does not include table and seat reservation !  )

The VIP tickets can be purchased online at www.deadcode.hu at the section of ORDER TICKETS ONLINE, by phone at Deadcode info line 06 30 30 30 220 or by e-mail at  info@deadcode.hu and at all the presale tickets offices. The price of the VIP ticket: untill 31 August 10000 HUF / 40 EUR, after that 14000 HUF / 56 EUR

Table reservation for minimum 4 persons is 15 000 HUF / 60 EUR per person, which amount is redeemable for consumption at the VIP bar.
The table reservation does not include the ticket to the event.
info@deadcode.hu.

 

ARE GLOW STICKS ALLOWED TO BE TAKEN INTO THE EVENT?

No, glow sticks are not allowed to be taken to the area of the event. They will be available for purchase at the Deadcode Shops, for the price of 499 HUF / piece.

 

CAN THE VOUCHERS / E-TICKETS BE ASSIGNED TO OTHER PERSONS?

The presale vouchers / e-tickets can only be assigned to other persons if the price is complemented to the price of the entry ticket at the door. The VIP tickets and can be assigned to any different person.

 

CAN I PURCHASE VIP TICKET AT THE VENUE?

Provided the limited number of VIP tickets does not run out until the day of the event, then VIP tickets will be available for purchase at the venue too.

 

CAN I EXCHANGE MY PRESALE TICKET TO A VIP TICKET AT THE VENUE?

Yes, by paying the difference between the price of the presale ticket and the VIP ticket, at the VIP entrance.

 

IS THE TICKET VALID FOR ALL THE FOUR ARENAS?

Yes!

 

WILL THERE BE A COATROOM AT THE EVENT?

Yes!

 

IS THERE ANY AGE RESTRICTION FOR VISITING THE EVENT?

Yes, for the BÓNUSZ FESTIVAL 2012 on 13 October the minimum age limit is 16 yrs. Persons under 16 years of age are not allowed to enter the event.

 

WHAT KIND OF CAMERAS MAY BE TAKEN INTO THE EVENT?

Photo cameras will be allowed, video cameras forbidden at the premises of the party.

 

WHERE CAN I GET A POSTER OF THE PARTY?

Posters can be ordered by e-mail at info@deadcode.hu or by phone at 06 30 30 30 220. The price of a poster is 1000 HUF + postage.

 

WHERE CAN I FIND A DOCTOR AND WHO SHOULD I TURN TO IF I HAVE A PROBLEM?

There will be continuous doctor’s and ambulance service operated at the event. If you have any problems, you should turn to the DEADCODE info point, which can be found by the main entrance of the event!  

 

WHERE CAN I FIND MORE INFORMATION ABOUT THE FESTIVAL?

Of course, at the official websites: www.bonuszfestival.com , www.deadcode.hu . If you cannot find some information you need then please call out info line: 0036 30 30 30 220